Registration & FAQs

What is included in the mentorship programme?
The programme includes structured learning materials, personalized mentorship sessions, access to recorded lessons, and other resources tailored to your professional goals.

Are these courses suitable for beginners?
Yes, we offer courses for all levels, from foundational concepts to advanced professional topics.

Yes, Yes, some courses have prerequisites that you must meet before enrolling. For example:

• ACCA Foundation-Level Courses: Open to anyone with basic academic qualifications. No prior knowledge is required. And can start at the age of 16.
• Advanced-Level Courses: You may need to demonstrate prior completion of intermediate courses (ACCA Accelerated Programme for Bachelor of Accounting degree students) or completion of Bachelor Degree in Accounting (ACCA Accelerate Pathway / MICPA Advanced Stage Examination / CIMA A-Star Programme) and have relevant work experience in the field (CIMA CFO Programme).
• If you’re unsure whether you meet the requirements for a particular course, feel free to contact us. We’re happy to assess your qualifications and recommend the best starting point for your learning journey.

Yes, but it depends on the time commitment and your availability:

• Part-Time Learners: It’s recommended to take one course at a time to balance study with other responsibilities.
• Full-Time Learners: You may opt for two or more courses simultaneously if your schedule permits.
• However, some advanced courses may have overlapping content or require significant preparation, so consult with us for advice on how to manage your course load effectively.

What payment methods do you accept?
We accept cash, cheque, and direct deposits. Payment details will be shared after registration.

When do I need to pay the fees?
Fees must be paid in full before the course starts. Details will be provided during the registration process.

Do you provide receipts or proof of payment?
Yes, we will send you a receipt once your payment is confirmed.

We understand that payment issues can be frustrating. Here’s what you can do:

• Double-Check Payment Details: Ensure that all payment details, such as account number or reference ID, are entered correctly.
• Retry the Transaction: Sometimes, retrying after a short wait can resolve temporary issues.
• Contact Your Bank: If the issue persists, reach out to your bank to confirm there are no restrictions on your account.
• Reach Out to Us: Send us an email or call our support team. Provide details of the payment attempt, including date, time, and method (e.g., bank transfer, direct deposit). We will assist in verifying your transaction and ensure your enrollment is processed smoothly.
• For more details, please refer to: Payment Instructions for “Pay By Cash, Cheque or Direct Deposit”

How will I access the materials and lessons?
Upon successful registration and payment, you will receive access to our student portal, where you can view materials and recorded sessions.

Can I access the courses on multiple devices?
No, you can access the courses using only one device and your student account credentials.

Our online learning system is designed for flexibility and accessibility:

• Course Access: Once enrolled, you will receive a unique login to our student portal, where you can access course materials, recorded sessions, and downloadable resources.
• Interactive Lessons: Lessons are delivered through live-streamed classes, pre- or post-recorded videos, and interactive quizzes.
• Assignments & Tests: Upload your assignments or take online tests directly through the platform. Feedback is provided promptly.
• Schedule Flexibility: Classes can be attended live or watched later at your convenience.
• If you’re new to online learning, we provide an orientation session to help you navigate the platform and get started easily.

Can I get a refund if I cancel my registration?
Refund policies vary by course. Please refer to our refund policy or contact us for more details.

What happens if I miss a mentorship session?
Recorded sessions will be available for you to review, and additional support can be arranged based on your needs.

Who should I contact if I have questions or issues?
You can reach out to our support team via email or phone, and we’ll assist you promptly.

Can I switch courses after registration?
Switching courses is subject to availability and must be requested before the course begins.